9 Key Principles of Achieving Customer Service Excellence

There’s a difference between the time it takes you to respond and the speed at which you resolve their problems. Customers don’t want to languish in a ticket queue, but they’ll spend as much time as it takes to resolve their issue. We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. We round-up our 7 favorite customer experience tips, tricks and funnies.

Customer Service Excellence

Attitude is everything, and a positive attitude goes a long way in providing excellent customer service. But what does it mean to provide great customer service, and how can you ensure that every customer has a great experience with your company when they reach out for help? We’ve identified several ways to put your customer service at the top of the game in your industry. Treat customers as individuals – This can be achieved by personalizing your approach.

As a result, businesses can improve customer satisfaction and reduce support costs by providing this valuable resource. Use data to back up the performance of your customer service team. It’s also the best available way to understand customer sentiment and whether or not your efforts are paying dividends.

See how CustomerXM works

https://globalcloudteam.com/ is going above and beyond for your customers. That’s why you must be ready to help in any way that you can. ” unhelpful and frankly unprofessional – it’s simply not true.

With so many reporting and analytics tools at your disposal, you can paint a clear picture of what’s working and what’s not. This way you can plug the gaps in your support and keep improving your customer experience. Access critical insights to improve your overall support metrics with Freshdesk-GoodData Integration. It’s no secret that how well you serve customers will define your company’s long term success. In fact, great customer service leads to better customer loyalty, higher revenue, and lower costs. But if you have to focus on the customer and become a service-oriented organization, it’s not merely enough to attain a passable grade.

The Experience Management Platform™

When customers have a problem, they need assistance from someone who has the ability to say “hey — I get it, this is frustrating. To conclude, customer service excellence is your ultimate business goal. You need happy and loyal customers to keep your business running. Sign Up today in order to deliver outstanding customer support services and re-define your customer experience. No matter what you’re planning – social media content, job search process, or active listening workshops, a good strategy is key for business success.

  • In recent years, studies of customer service have centered on creating the perfect online experience.
  • Only branch out into the magic touches when you feel you’ve got the basics nailed.
  • The traditional image ‘customer service’ conjures is most likely a customer service representative with a headset, solving problems over the phone.
  • Companies that have excellent customer service have adequate, well-trained staff who are always ready to attend to customer queries.
  • By submitting your email address, you acknowledge that you have read the Privacy Statement and that you consent to our processing data in accordance with the Privacy Statement .
  • Deliver exceptional omnichannel experiences, so whenever a client walks into a branch, uses your app, or speaks to a representative, you know you’re building a relationship that will last.
  • That power goes a long way in motivating them to be better customer service executives.

Customer service excellence is something that you can cultivate by developing a good company culture, setting a vision and resonating the mission of your business to employees. For this reason, it’s highly cost-effective and can grow the motivation of your team. So customer service excellence is providing good customer service by satisfying customers with plenty of support and an effortless service experience. It’s a straightforward concept; however, good customer service interactions with customers raise the likelihood of business success, maintaining a sustainable competitive edge.

Each “Creating Customer Excellence” training course includes:

If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend. Insights from the world’s foremost thought leaders delivered to your inbox. Not onlymeets a customer’s stated needs but also anticipates their unstated ones.

They are more confident and show positive behaviors, which is a must for exceptional customer service. The happier your customers are, the greater the profit and the higher the business revenues. It’s easy to generate revenues straight from the customer’s wallet because happy customers will always spend more.

So to meet customer expectations and provide a positive experience, listen to their needs and try to improve your product accordingly to what they say. While staying in touch with your customers, you will know what customers expect from your products and services. Using machine learning technology, PwC’s Service Excellence solution analyzes each customer’s purchasing history and demographic profile to recommend additional products in which they might be interested. We will elevate your digital and human capabilities at every touchpoint to build customer loyalty, while increasing and reducing the cost to serve.

Customer Service Excellence: REI

By getting to know your customers, you can ensure that they are happy with the service they receive and are likely to return in the future. Many different things can count as satisfactory assistance after buying a product or service. For example, post-purchase support might include answering questions about the shipping or describing the process of returning goods. Resolving issues requires soft skills, empathy, and sometimes a lot of patience. However, no matter how patient you are, customers are dissatisfied and frustrated. Many tools are available on the market that would help you take care of customers.

That’s how committed they were to ensure the customer had a great experience even if it meant going out of their way to do so. Since brand awareness is one of the contributing factors behind the success of the business, a good first impression is an excellent opportunity to increase customer acquisition rates. Conversely, this will not only improve your brand image but also lead to additional business. The Customer Service Excellence Standard is made up of 5 criteria with 57 elements in total.

Customer Service Excellence

When they have a reasonable opinion of your products and services and belief in them, they are proactive in their customer-facing roles. Chatbots and self-service tools can be an invaluable way to help customers with straightforward questions and challenges. They lighten the load on contact center staff and save customers from waiting on hold. But overwhelmingly, customer feedback tells us that when it really matters most, only a human conversation will do.

Steps to Developing a Culture of Customer Service Excellence

Transform customer, employee, brand, and product experiences to help increase sales, renewals and grow market share. Deliver breakthrough contact center experiences that reduce churn and drive unwavering loyalty from your customers. The valuation of customer experience, customer service, customer engagement etc. by C-level executives, the CEO and even the board becomes more important than ever. Also, as a business owner, remember to gather feedback from your employees. A supportive work environment may help your employees resolve customer issues more efficiently and influence quick thinking.

Contact center software that’s augmented by AI and natural language processing can do all of that and more. When there’re many customer concerns or questions, the messages can be tagged and distributed to agents specializing in a particular field. 💡 A good idea is to provide service feedback forms embedded in your website. Thanks to customers’ details that the system gathers in one place, your workers can easily access necessary information about buyers’ purchases.

Overall, customer service is responsible for ensuring buyer satisfaction, increasing the likelihood of repeat business and business success. You can provide customer service via mobile devices, social media, the company website, and even through self-service solutions like an FAQ page on your website. Hire the best professionals, train them very well, and pack them with knowledge of your products. Finally, focus on strategies for long-term customer service excellence. Provide them with outstanding customer service, and they will spread the word about your company, products, and services.

The path to service excellence is might seem a little difficult at first, but by taking small steps you can make significant progress. It requires patience why does customer service excellence important for business and persistence but most importantly a strong decision-making ability. Once you commit to service excellence you have to make sure you see it through.

Types of Customer Service Support You Should Know

Sometimes being helpful means anticipating your customers’ needs before they even have to articulate them. In fact, sometimes customers may ask for one thing without realizing that they really need another. It’s your job to anticipate their needs and provide for them. Going the extra mile is one of the most important things you can do to deliver great customer service. This is when you have ticked all the boxes, yet you still want to do more. Interestingly, customers do not feel extra grateful when you deliver more than you promised.

Why should you invest in excelling in customer service

World-class advisory, implementation, and support services from industry experts and the XM Institute. Whether you want to increase customer loyalty or boost brand perception, we’re here for your success with everything from program design, to implementation, and fully managed services. Explaining why they messed up by not creating trust, be more transparent to their customers and putting the customer and their perceptions and expectations first.

If a customer is unhappy, they will tell their friends or complain on social media, resulting in a negative perception of your brand. However, if someone is happy with the service you provide, they can influence their network to visit, shop or buy from you. However, there is great value in ensuring you deliver positive customer service. Assess whether you are engaged in customer service or service excellence and get very busy ensuring that you are aiming high AND work like crazy to improve the weakest pillar.

Everyone who works for your company has a duty of care to their customers. Meaning that everyone is responsible for the positive experience they have with you. & Clark’s bookService Operations Management,service excellence isn’t about exceeding customers’ expectations. Instead, it focuses primarily on “delivering what is promised and dealing well with any problems and queries that arise”. However, it’s also about helping consumers find what they need by focusing on accessibility, efficiency and cost-effectiveness to be successful.

That’s why in this short article, we’ll be explaining 9 key principles of achieving customer service excellence for your business. What makes a customer service experience truly stand out and become a story that customers share over and over again, building brand awareness and driving repeat business, is the human element. Automated scripts may reduce contact times and increase contact center success metrics, but let’s face it, they rarely solve most questions that people have.

Therefore, it is important to offer incentives for customers to leave feedback on what they think about customer service efforts. Incentives could include anything from discounts on future purchases to free products or services. It’s essential to support your employees working in customer service roles. PwC’s Service Excellence solution is designed to make it easier than ever for you to exceed customer service expectations. Management teams often believe hiring talent is a one-and-done thing, but that couldn’t be further from the truth. Just as a plant needs water for nutrients, your best and brightest employees need comprehensive training in order to ensure they consistently provide a best-in-class customer service experience.

OpenDAX Cryptocurrency Exchange Software Cryptocurrency Trading Software

With a clear perception of hybrid workflow, we can develop a hybrid exchange with high performance making us a bankable cryptocurrency exchange software development services provider. We performed an in-depth assessment of the features and options offered by nearly 25 cryptocurrency exchanges, crypto trading apps and brokerage platforms that offer crypto trading options. Cryptocurrency Exchanges are a platform to buy, swap, and sell digital currencies in a decentralized location. These types of platforms typically connect with cryptocurrency wallets for users to safely manage and store digital assets or use digital currencies that are accepted as payment methods.

  • Additionally, they should fully comprehend their investing style and set a few short and long-term objectives.
  • It allows users to buy, sell, and store over 1,000 digital currencies and tokens.
  • Should there be a matching counter-offer on the site, crypto gets exchanged.
  • Bitfinex is a cryptocurrency exchange software that delivers a comprehensive digital asset management platform.
  • The software provides a digital currency wallet for traders, merchants and other consumers to transact with currencies such as bitcoin.
  • Consider your goals and priorities and choose the exchange that best fits your needs.

The software also provides real time data streaming for analysing market depth. You can connect or execute any algorithmic strategy by connecting with your own interface. KuCoin trading fees are dependent upon the membership level of the trader. This is determined by the different criteria such as 30-cryptocurrency day trading volume on KuCoin, 30-day trading volume on KuMEX, 30-day holding of KCS, and average 30-day total assets. A Cryptocurrency Exchange Script is a pre-built and bug-free software that helps you to launch a trading platform for digital assets like Bitcoin , Ethereum , Litecoin , Ripple , and more. It is essential to link blockchain technology with the input and output of capital.

How to Choose a Crypto Exchange

Our exchange software provides the possibility to easily execute an IEO . You are able to trade the newly-launched token on the platform immediately. CEX.IO cryptocurrency exchange site’shigh liquidity factor ensures less spreading for pairing up with top currencies. Binance Fiat Gateway allows the purchase of digital currencies using fiat currency. Users pay through credit or debit cards, and the crypto purchased is immediately deposited to the Binance wallet. Rapid scaling is another crucial aspect of developing a program from scratch.

#OpenDAX™ Cloud A turnkey white-label crypto exchange SaaS solution hosted and managed by Openware so that you can focus on your business development. Skalex is an enterprise-level software consulting and development company specialized in managing digital assets. Crypto wallet functions as a comprehensible entry point for the crypto public to further store, refill, exchange and withdraw coins. The integrated quality of the wallet enables free instant crypto transactions to any connected applications, gaming projects, marketplaces, exchanges or any other crypto product. Coinbase Pro is an insurance backed platform for trading digital assets securely.

Invoice Management System

Alternatively, make it a habit to move your crypto holdings out of an exchange’s default wallet to your own secure “cold” wallet. We looked at the availability of complex trading features like advanced order types and volume discounts for frequent trading. Thanks to its simple, easy-to-use interface, we found Gemini to be the best crypto exchange for beginners. Note that the platform’s slightly higher fees are worth paying in exchange for convenience and ease of use. The platform is packed to the brim with scores of features, like its unique Gemini Earn program for earning interest on crypto holdings and the Gemini Credit Card. Another major plus is Gemini is available in all 50 states, and the company says it has a strong commitment to meeting all U.S. regulatory compliance requirements.

Moreover, this business process can help to create the biggest platform for earning remotely. Allows platform users to invest in digital assets to get inflation-beating returns reliably and strategically without any hassle. By joining hands with Coinsclone, you can get a bug-free and feature-packed White label exchange software.

cryptocurrency exchange software

Expand your business model and reach new traders by executing a dynamic content management system for crypto exchange. When looking for the best crypto trading platform, keep an eye out for the following features. Although research will be a great starting point, it will not guarantee a failproof approach to selecting a solid exchange software. On the contrary, many platforms that may be statistically pleasing could turn out to be incompatible with the buyer’s personal preference.

Security is the first and foremost criteria for choosing the right cryptocurrency trading software. Secure trading software helps to reduce any kinds of hacking and data destruction. Before selecting the cryptocurrency trading platform, you need to ensure these facets. Here, I will provide a comprehensive list ofthe top 8 cryptocurrency exchange platformsso that in compliance with your company needs, you can conveniently select the correct one. Before trading with cryptocurrencies, you must need the best cryptocurrency trading software.

Top FeaturesOf Our White label Exchange Software

Exchanges often offer tiered verification levels, with lower tiers requiring less information. Lower verification tiers, however, usually come with lower deposit and withdrawal limits. We chose Cash App as our top pick among Bitcoin-only exchanges as it allows you to seamlessly and securely buy, sell, and store Bitcoin from your smartphone.

Luno currency trading platform provides crypto withdrawal/deposition services in multiple languages to users across the world. You can also submit trade orders and view the status of your order here.Trade history and real time market data are the added advantages of this software. CEX.IO is a cryptocurrency trading platform for buying and trading cryptocurrency. The cryptocurrency software offers cross platform trading through mobile applications, web socket and websites.

What Is a Cryptocurrency Exchange? How Does It Work?

It was built with the goal of easily accessing the global financial markets of the future. With the crypto trading process, you can buy any crypto at a low price and sell it at a high price, but https://xcritical.com/ you need to know someeffective trading strategiesto earn a profit. Thus, there is high volatility among expert traders, beginner traders, and investors who specialize in this trading process.

Opris’s pre-engineered duplicate of the rapidly expanding cryptocurrency exchange platform in India is the Opris WazirX clone script. Our ready-to-deploy Crypto Marketplace cryptocurrency exchange software setup may be found in our Wazirx clone script. The information will be encrypted and only the person with the authorized key or algorithm can read your message.

Merchant API services provide a package for wallet API and payment gateway AP. Supports all types of digital assets such as Bitcoin, Ethereum, Monero, Dash, EOS, etc. This can go as low as 0.013% for maker fees and 0.04% for taker fees as soon as the user reaches the highest membership level. Coinbase Pro provides real-time crypto market data through its WebSocket feed.

Best Crypto Trading Software Tools for Starters:

Opris promises 3 working days to deploy a world class base version of P2P trading application in a dedicated server. Opris DyDx combines the lightning-fast speed and usability of a centralized exchange with the absolute security and transparency of a decentralized exchange. Our unique feature in the DyDx clone script is one of the most popular DEX scripts.

cryptocurrency exchange software

BitMEX is a cryptocurrency exchange software product that utilizes peer-to-peer trading to maximize crypto coin profitability. You can start a crypto exchange account that enables you to trade directly with other users instead of having to use third-party … Bitfinex is a cryptocurrency exchange software that delivers a comprehensive digital asset management platform. You can start a crypto exchange account to begin purchasing a wide range of cryptocurrencies. Opris will help you develop and implement a Kraken-like cryptocurrency trading platform using the Kraken clone software. Advanced technology and flexible customization possibilities were used in the creation and development of our Kraken clone script.

Features of Tradebox

The technology development process may take longer than planned and cost more than expected. There is a risk the project will go bankrupt because the bespoke platform may not work as you intended. Our prominent centralized Crypto Exchange Script incorporated the most essential features along with the robust trading engine which executes high TPS without any errors.

cryptocurrency exchange software

Several types of customer service are available, from chatbot to phone support. Another heavy hitter when it comes to the sheer amount of coins available, KuCoinprovides access to a wide library of altcoins at low fees. Good customer service options, including a chatbot and phone support. Openware provides collaboration, maintenance, and self-service workflows on top of the open-source code provisioning for the OpenDAX™ product.

This could go down as the trader reaches a higher tier at the VIP level. Here different clients will ready to make an exchange utilizing the administrator finance account. If you have a Binance account, you can run your commercial center keeping backend Binance. The major office is, users can exchange each BTC pair by USD balance. We have a team of skilled and professional developers for handling all sorts of crypto exchange projects. We provide a clear API documentation that helps other platforms to connect with your exchange.

The best exchange software should be easy to use and intuitive, with a well-designed interface that makes it simple for users to navigate and trade. It should also offer a range of features and tools to meet the needs of different types of traders, from beginner to advanced. Cryptocurrency exchange software typically includes features such as order matching, price discovery, and trading charts. Some exchanges also offer advanced trading tools, such as margin trading and futures contracts, which allow traders to take advantage of market fluctuations and leverage their positions.

Чашка с ручкой прибыльная фигура продолжения восходящего тренда Финансовый журнал ForTrader org

технический анализ

Исполнение ордера должно происходить только в том случае, если цена преодолевает сопротивление модели. Трейдеры могут столкнуться с чрезмерным проскальзыванием и войти в ложный прорыв, используя агрессивный вход. Есть риск упустить сделку, если цена продолжит рост и не откатится назад. Свое название получил за сильное сходство с одноименным предметом посуды. Известный трейдер Уильям О’Нил впервые применил его на фондовом рынке акций, а позже описал в своих исследованиях. Примечательно то, что Уильям описывал исключительно бычью модель, которая должна сформировываться от семи недель.

технического анализа

Зачастую https://fxday.info/ относят к паттерну продолжения тренда. На практике при треугольнике возможен разворот тренда. «Чашка с ручкой» – сложносоставной паттерн, символизирующий продолжение тренда. Формируется на бычьем рынке и может служить сигналом к открытию позиций на покупку. Условия для появления «чашки» можно описать как несколько попыток «медведей» прервать «бычий» тренд. Обычно появляется после рывка цены вверх и нескольких высоких зеленых свечей.

Эти модели могут сигнализировать о развороте тренда или, напротив, предупреждать о том, что текущее движение будет продолжено. Стандартный способ открытия позиции – входим в рынок сразу после пробоя уровня сопротивления, то есть, когда уверены в окончательном формировании модели. Стоп лосс выставляем чуть ниже уровня или под минимум пробойной свечи. Итак, мы получили шесть четких критериев, которые объясняют условия формирования фигуры чашка с ручкой. Всегда ищите восходящий тренд в первую очередь и следите, чтобы он не корректировался данной моделью выше предельных значениях. Если эти условия нарушаются, то существует большая вероятность формирования ложного паттерна чашка с ручкой.

Чашка с ручкой — фигура в техническом анализе и трейдинге

Пока можем выделить ключевые уровни — снизу 4450р., сверху 4750 рублей, от которых будем принимать решения. Сначала занимался преимущественно трейдингом (краткосрочными спекуляциями на валютных рынках), но сейчас все больше склоняюсь к долгосрочным инвестициям на фондовом рынке. Хотя иногда, дабы не терять форму и держать себя в тонусе, балуюсь спекуляциями на срочном рынке (фьючерсы, опционы). Что касается ордера ограничения убытков STOP LOSS, то его следует ставить на уровне дна ручки (или чуть ниже). Завершается формирование фигуры пробитием сопротивления.

  • По утверждению опытных трейдеров, давно работающих на рынке, такое образование на графиках складывается достаточно редко.
  • Сразу же стоит отметить, что «Чашка с ручкой» – фигура продолжения только восходящего тренда.
  • Для этого вы должны постоянно мониторить график в ожидании подходящего момента.
  • Тем не менее, трубовидное дно можно представить как геометрическую фигуру – вытянутый сверху вниз прямоугольник.

Должен официально заявить, что заявленный паттерн (чашка) — довольно вольное трактование технического анализа и заключать сделки на основании оного крайне рискованно. В заключение еще раз скажу о том, как важно правильно идентифицировать фигуру «Чашка с ложкой» прежде чем начинать по ней торговать. Внимательно перечитайте правила подтверждающие истинность данного паттерна.

Если посмотреть на обе стороны https://prostoforex.com/ на рисунке 2, то можно увидеть две дополнительные чашки (части которых показаны), которые не сработали. В той, что слева, пробой происходит вниз, а в той, что справа, восходящее движение после пробоя не превысило 5%, т.е. Только центральная чашка, как ожидалось, сработала, но даже по ней была скудная прибыль. В разделе «Статистика» мы видим, что подавляющее количество паттернов «чашка с ручкой» не приносит существенной прибыли. Далее рост цены замедлился, и она перемещалась горизонтально в течение почти 2 недель, а затем возобновила свой рост. Это формировало ручку чашки (кстати, ручка в этом паттерне является высокой, в виде паттерна «флаг»).

Чашка с ручкой – прибыльная фигура продолжения восходящего тренда

Стоп приказ выносим за ручку, тейк профиты расположены на уровнях 75% и 100% от модели. Все, кто начинает торговать на рынке Форекс, рано или поздно приходит к тому, что без … Начинающим трейдерам рекомендуется работать с паттернами на графиках, не меньше часовой формации. Но в конечном итоге полученный профит будет достойной наградой за Ваши усилия.

  • Ждём момент, когда цена достигнет уровня, от которого начала образовываться ручка, он может совпадать с уровнем, откуда началась чашка.
  • При пробое верхней границы бычьего флага наиболее вероятно продолжение основного тренда.
  • Стандартная конструкция Чашки с ручкой должна развиваться на растущем рынке.
  • Всегда ищите восходящий тренд в первую очередь и следите, чтобы он не корректировался данной моделью выше предельных значениях.
  • — У фигуры «чаши» обязательно должна быть «ручка», в основном, лишь справой стороны графика.

Паттерны с более короткими ручками исключались из статистики, поэтому не ясно, насколько важным является это правило. Подавляющее большинство несостоятельности паттерна «чашка с ручкой» состоит в его нисходящем пробое. Среди неотработавших паттернов, отобранных в базе данных, 74 имеют пробои вниз, и только в двух из них цена разворачивается и растет более чем на 5%. «Чашка с ручкой» в техническом анализе Форекс является фигурой продолжения тренда. Эта фигура была внедрена и популяризирована известным американским трейдером Уильямом О’Нилом и пришла на валютный рынок с фондового.

Фигура технического анализа “Чашка с ручкой”

Поэтому страны больше полагаются на свои силы и пытаются закрыть дефициты самостоятельно. Например, в США на заводе по сжижению газа на экспорт “случился” летом пожар и теперь перезапуск завода откладывается…

ручкой —

https://fx-strategy.info/ сразу отметить одну интересную особенность – как можно было заметить, Чашка с ручкой является фигурой, предназначенной для торговли на покупку. То есть она показывает разворот локального медвежьего тренда. По логике технического анализа должен быть и перевёрнутый вариант паттерна, однако, многие трейдеры считают, что он не так эффективен. Логики тут нет, так как всё, что действует для бычьего тренда, также работает и для медвежьего. Но, тем не менее, такое предубеждение в отношении паттерна, который как бы перевёрнутый, есть. Паттерн «Чашка с ручкой» это модель продолжения тренда, то основополагающим условием является наличие предшествующего тренда.

Паттерн “Чашка с ручкой”

Этот метод конечно так же не всегда оправдан, так как цена не всегда возвращается на том же временном интервале к тестированию уровня и можно остаться вне рынка. Первые эту модель описал в своей книге «Как делать деньги на акциях – Выигрышная система в хорошие и плохие времена» финансовый гуру Уильям О‘Нил. Описание этой модели очень часто встречается на разных информационных ресурсах. Тем не менее, практически невозможно найти хоть какую-то информацию об условиях для торговли по этому паттерну.

модель продолжения

Вся ответственность за содержание возлагается на авторов. Перепечатка материалов возможна только с разрешения редакции сайта. Более консервативной целью будет применение половины высоты паттерна.

На основании представленных данных, каждый из вас получит возможность более детально ознакомиться со всеми особенностями и нюансами совершения торгов на рынке. У вас будет возможность понять, как происходит строение графика, на что в данном случае стоит обратить внимание, а что может оказаться второстепенным. Вся интересующая вас информация тут представлена в свободном доступе, поэтому изучить ее можно будет в самые короткие сроки.

Это один из самых простых в идентификации паттернов. Чашка имеет мягкую U-образную форму, повторяет предыдущий ход примерно на ⅓ и выглядит, как чаша. После формирования чашки, цена оттягивается примерно до ⅓ от чашки вперед, образуя ручку. Ручка — относительно короткий период консолидации. Паттерн можно считать завершенным, когда цена выходит из этой консолидации, прорываясь в дальнейшем направлении чашки.

Каждый паттерн имеет пробой в самой верхней трети диапазона. Возможно, это могло бы показаться удивительным, если не считать того, что выбор этого критерия говорит, что чашка формируется после минимального повышения цены на 30%. Это вынуждает цену пробивать вверх, несмотря на то, что паттерн сам по себе находится в верхней части ценового диапазона. Рисунок 7 Частота распределения прибыли для паттерна «чашки с ручкой». Наиболее вероятный прирост составляет от 10% до 20%, но прибыль больше стандартного размера (более 50%) искажает среднее значение.

Данная коррекция не должна опускаться ниже уровня фибоначчи 61,8 от всего предшествующего основного тренда. Консервативный технический вариант со входом на ретесте. После того, как цена завершает формирование фигуры Чашка с ручкой и делает пробой, весьма вероятен распространённый в теханализе ретест пробитого сопротивления. Это даст возможность зайти на этом ретесте и торговать в уже подтверждённом направлении. Конечно, это не даёт стопроцентной гарантии, но вместе с этим добавляет уверенности в выбранном направлении. Ретест обычно сопровождается появлением сигналов на младших периодах – тут очень хорошо работают разворотные свечные паттерны.

Трубовидное дно (Бычье и медвежье поглощение)

В этом случае если текущая свеча так и не закроется выше уровня сопротивления от точки А, следует немедленно выходить с рынка. Вход в позицию осуществляется после завершения формирования фигуры. Рекомендуется дождаться закрытия цены выше линии сопротивления. Для этого вы должны постоянно мониторить график в ожидании подходящего момента. Паттерн «Чашка с ручкой» должен подтверждаться показателями индикатора объёма.

То есть нужен уверенный нисходящий тренд, плавная восходящая коррекция, неудачная попытка продолжить медвежий тренд и пробой поддержки после формирования ручки. Этот паттерн не использовался автором обычной чашки с ручкой, был добавлен позже, когда модель мигрировала с фондового рынка на Форекс и стал применяться в торговле повсеместно. По сравнению с обычной бычьей Чашкой с ручкой перевернутая ЧсР встречается гораздо реже. При формировании ручки коррекция должна быть не глубже 50% от размера основной части чашки. И поговорим об эффективности паттерна чашка с ручкой на современных рынках. Фигура «Чашка с ручкой» формируется достаточно долго.